FREQUENTLY ASKED QUESTIONS
What is your turnaround?
NOTE: Current delivery time is approx 2 weeks. This may vary due to Australia Post busy workload. Please contact us if your order is urgent.
Email: tftmerchptyltd@gmail.com
Ph: 0406 094 396
What are your
shipping costs?
Shipping costs depend on order quantity (weight). Regular Post delivery starts at $7 for a single tshirt. Express Post and Courier services are also available.
Are your garments good quality?
Yes, we only stock 100% Cotton T-shirts. These are a 190gsm jersey knit. They are super soft and really comfy to wear. They are a high quality tshirt and far superior to cheaper Tshirts other promotional printers supply. We now also offer a premium tshirt 'AS Colour' brand.
Can we supply our own garments for printing?
Unfortunately No. As all fabric type varies depending on brand etc, so does the print quality. Our DTG print method also requires a unique Pretreatment for the inks to cure. We know our garments are best suited to the printing method so you can be assured of a high quality finished product.
WE DO NOT PRINT ON CUSTOMER SUPPLIED ITEMS.
What is your printing method?
We use 'direct to garment' digital printers. This print method allows us to print full colour, high resolution graphics (at no extra cost) without the expensive setup cost. This method is ideal for small run orders. We also offer screen printing which is best suited for orders over 50. Our printing methods are only suited to 100% cotton garments.
Do you have a shop?
No, We operate out of a warehouse which is production only, not a retail store. Our business is 100% online and all orders can only be placed via our website, which inturn provides you with incredibly cheap prices. For all general enquiries regarding our services please email us directly at: tftmerchptyltd@gmail.com
